Welcome to ParaScale Support

Levels of Support

Premium

• 24 x 7 phone support with a 1 hour response time for down systems
• Email support and live chat support from 10 am - 6 pm Pacific Time
• Access to the public form

Basic

• Phone support from 10 am - 6 pm Pacific Time Monday through Friday.
• Email support included within basic support hours
• Access to the public forum

Free

• Access to public forum, documentation and bug reporting
  

Registered Users: LOG IN

Contact Information

Phone: 1-408-861-3547

Email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Hours of Operation

Premium: 24 x 7 phone support, 10 am - 6 pm M-F Pacific Time email support

Basic: 10-6 M-F Pacific Time phone and email support

Free: Documentation, Public Forum, bug reporting