ParaScale Storage Cloud Technology Support

Levels of Support

Premium

• 24 x 7 phone support with a 1 hour response time for down systems
• Email support and live chat support from 10 am - 6 pm Pacific Time
• Access to the public forum

Basic

• Phone support from 10 am - 6 pm Pacific Time Monday through Friday.
• Email support included within basic support hours
• Access to the public forum

Free

• Access to public forum, documentation and bug reporting

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